Refund & Cancellation Policy

Thank you for choosing LeatherDiary.net. We value your trust and strive to provide a transparent and fair experience for all our users. This Refund & Cancellation Policy explains how we handle payment disputes, refunds, and cancellations for our premium AI services.

1. Free and Paid Services

LeatherDiary.net offers both free and paid (Premium) features. Free features are accessible to all users, while paid features require an active subscription purchased through Razorpay or other payment gateways.

2. Cancellation Policy

Users can cancel their premium plan anytime by contacting our support team. Once your cancellation request is received, your account will remain active until the end of your current billing cycle. Cancellation requests made after renewal will not be eligible for a refund.

3. Refund Policy

• Refunds will be considered only in genuine cases such as duplicate payments or technical issues during transaction processing.
• No refunds will be provided for partially used subscription periods.
• To request a refund, you must contact us within 7 days of payment, providing your transaction ID and registered email address.

4. How to Request a Refund

If you believe you are eligible for a refund, please contact us via email at:

Email: support@leatherdiary.net

Please include the following details:

• Your full name and registered email
• Payment ID (from Razorpay or transaction email)
• Reason for refund request

5. Refund Processing Time

Approved refunds will be processed within 7–10 business days and credited back to your original payment method.

6. No Refunds in the Following Cases

• Change of mind after successful purchase
• Misuse of services or violation of our Terms of Use
• Technical issues not caused by LeatherDiary.net

7. Contact Information

If you have questions about our refund or cancellation policy, please reach out:

Email: support@leatherdiary.net
Website: www.leatherdiary.net